• The HR Architect Tony Wiggins

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    Everton Park Queensland, Australia 4053

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Saturday Shoutout!!! It’s simple as 1,2,3…

Saturday Shoutout!!! It is simple as 1,2, 3 …

Issue 3 | Number 3 | 30 October 2012

Recognition of doing a good job is something I really appreciate personally and I know we all need recognition.  When I was researching for information, I found this great quote by Spencer Tracy which I believe in…

“It is up to us to give ourselves recognition. If we wait for it to come from others, we feel resentful when it doesn’t, and when it does, we may well reject it.”

So, with this in mind, with today’s workplace focused on productivity, the need of employees to be recognised for their efforts is now greater than ever.  Derek Irvine from the ‘Recognise This’ blog explained that recent survey results show that recognition is a universal desire:

  • 86% of all respondents want to have their efforts/contributions at work recognised.
  • 46% are not satisfied with the level of recognition they receive for doing a good job.
  • These results are quite similar across all generations in the workplace.  And guess what? It’s not Generation Y  who is the most dissatisfied with recognition – its Generation X respondents aged 36-45).

In recent work I completed on a ‘Reward and Recognition Framework’ for a major Children’s Hospital, the ‘Framework’ was a tool to be used by managers and supervisors to send a positive message to employees.  The ‘Framework’ focused on driving cultural change that truly recognised the commitment, hard work and dedication of individuals and teams.  It was not an over-engineered recognition program that would become an exercise in spreadsheets and gift certificates.  By praising staff it would reinforce, recognise and motivate the behaviours expected in delivering services for children, young people and their families in a safe, effective and responsive manner.  The Framework included 3 tiers –                                                                                                                                                                                                                               Tier 1 CEO Awards – ‘The Five Pillars of the Hardwiring Excellence Framework and 2 Commendation Awards for individuals/teams.

Tier 2 Workplace Awards focused on divisional, community or team based awards (formal or informal) that recognised an individual’s special effort.  The Workplace Awards comprised 2 categories – On the Spot Award; and Postcards /eCards e.g. ‘Thank You’, ‘Great Work’, ‘Thanks for being there’, ‘I am glad you are on my team’.

Tier 3 Other Awards – Australian, Queensland Government and Queensland Health Awards to recognise individuals and teams who have demonstrated excellence or exceptional dedication to service in ways that bring special credit to the hospital, their professional or Australia.

I totally believe that a simple ‘thank you’ costs nothing.  Why is the ‘thank you’ award so powerful?  I think that as technology has taken over our lives, people are increasingly starved for the personal touches for doing just a good job.

Finally, thank you to Patty Azzarelloon for these closing words … I am so honoured that so many people read my blog and share it with others. I am very grateful for those of you that have invited me to coach them or speak at conferences where I shared my experiences. And I am very thankful for all the kind words, feedback, and ideas you share with me. Thank you all.

Photo Credit:  ScrewAttack

If you find these updates useful, feel free to forward on to a work colleague or friend.

About the Author                                                                                                                          To fulfil his professional and personal career aspirations, Tony Wiggins created The HR Archit3ct’ brand in 2009. With a well-grounded focus and passion for HR, he thrives on working across his networks as a thought leader in ‘making a difference’ in the HR arena.

Tony Wiggins is the Founder and UX Editor of Saturday Shoutout!!! and The HR Archit3ct Spends 5 Minutes with ….Tony utilises the blog ‘The HR Architect’ as a social media network and platform that empowers HR professionals to network, assist and support one another, spanning different countries, subcultures and niches.

Contact Tony at basketa@optusnet.com.au or @tonywiggin on Twitter.

2 Responses

  1. I have always been amazed in looking at employee surveys over the years, how many times I have seen the words, “I wish my manager would just say thank you.” It is so basic and easy… and yet, I agree, it is often overlooked.

  2. […] #3 Recognition: Its simple as 1,2,3 […]

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