The HR Architect “HR Communique” – 6 September 2013

Issue 5 | Number 4 | 6 September 2013

HR Communiqué 

(News and Updates from The HR Architect)

BUILDING GREAT PEOPLE … FASTER

HRC NEWS

Not For Profit (NFP) Conference Melbourne – August 2013

NFP-conferencePassionate people are the fabric of what makes the third sector work and that attracting, training and retaining extraordinary staff and volunteers is more important that ever for NFP organisations (Michael Cebon, General Manager and Founder Ethical Jobs).

The Melbourne Conference happened on 27 – 28 August 2013 with over 30 great speakers from across Australia and beyond, presenting to over 200 attendees.  The conference presented the latest trends and forecasts to assist HR managers in making more informed and effective HR decisions.  General topics covered:

  • Best practice recruitment;
  • Leadership/training – prepare staff to take on future leadership roles and access crucial training;
  • Managing people well – inspire your team to perform and deal with challenges in the workplace
  • Health and wellbeing – implement workplace health and wellbeing strategies;
  • HR’s role in implementing ideas to improve staff retention. Read More

HR PICKS – THE BEST FROM THE WEB

Latest Content from WWW

Time Off For Charity Work Can Improve Retention

Employers who allow their employees additional annual leave to complete charity work during office hours are more likely to keep their workforce, according to a growing body of research.

A recent survey found some 50% of workers believe they would be more likely to stay with an employer that allows its workforce time to work or raise money for charities during working hours, and that one in ten employees say they would leave a less charitable company and take a “significant pay cut” to move somewhere which allowed them time off during work hours to do volunteer work.  Read More

NEWS AND EVENTS

Gender Diversity: How To Get It Right, Randstad Women In Business Breakfast, Brisbane

INDUSTRY UPDATES

HR Are You Ready?  Queensland Economy Bright Despite Mining Downturn

The Queensland mining boom is far from over.  That is the message from Deloitte Access Economics analysts who have predicted a bright future for the state’s economy, despite a major downturn in the resources sector in the past financial year.  Discovery Metals Limited and PanAust Limited both lost more than half a billion dollars last year, while Maverick Drilling and Exploration were down nearly $330 million, Deloitte’s annual Queensland index revealed.DRAGLINE

However, Ian Harper of Deloitte Access Economics said the Queensland economy was presently experiencing short-term pain as the resources industry shifted from an investment to export phase.  “The export phase is just starting to pick up and that is slated to last for decades,” Professor Harper said.  “The real economy is slowing but we are not talking about recession but the gear shift from phase one to phase two.”  He said Queensland was expected to continue suffering short-term economic pain but recovery was predicted from late 2013.  Read More

ABOUT THE AUTHOR

To fulfil his professional and personal career aspirations, Tony Wiggins created ‘The HR Architect’ brand in 2009.  With a well-grounded focus and passion for HR, he thrives on working across his networks as a thought leader in ‘making a difference’ in the HR arena.

Tony Wiggins is the Founder and UX Editor of Saturday Shoutout!!! and the HR Communique.  Tony utilises the blog ‘The HR Architect’ as a social media network and platform that empowers HR professionals to network, assist and support one another, spanning different countries, subcultures and niches.

Contact Tony at thehrarchitect@optusnet.com.au or @tonywiggin on Twitter.

The HR Architect – HR Communique – 10 August 2013

Issue 5 | Number 3 | 10 August 2013

HR Communiqué 

(News and Updates from The HR Architect)

BUILDING GREAT PEOPLE … FASTER

Top 3 Pressing HR and Talent Concerns

In a special Deloitte’s Resetting Horizons: Human   Capital Trends 2013 report focusing on key trends driving   business and human capital decisions, the top three talent and HR concerns facing them today   have been revealed .  It is interesting   that findings between Australian and global executives were largely in   agreement.

The   report said “today’s global and Australian corporate leaders are focused on   developing new leaders and planning for leadership succession.  But given this finding, it is intriguing   that Australian leaders did not rank Leadership as their number one current   area of focus.” Read More

Your Fast Track to Success

Nearly every mid-size to large business in the world has some kind of performance management system – a process that, in theory, should help people set and achieve goals that ultimately drive performance.  Yet only 14 % of businesses are actually happy with their current systems. (Source: 2013 Harvard Business School)

In August, 5 complimentary assessments (valued at $1500) are being offered as a great way to have a diagnostic check-up of your performance management process.

To arrange a complimentary obligation free assessment contact – Tony Wiggins 0401 458 573.  Your call will be welcomed.

9 Sources of Inspiration for Highly Successful People

As part of an ongoing series titled “What Inspires Me,” LinkedIn Influencers Richard Branson, Naomi Simson, and other top influencers talk about what keeps them working, from a harsh rejection they received at the beginning of their career to the hard-working people they see every day in the office.

Naomi Simson founder of RedBalloon will never forget the pet name given to her by classmates during college: “Num” because it rhymes with “dumb.”  This story originally appeared on Business Insider.

Cards on the Table

HR is frequently asked to fix performance issues by providing training, when systemic, deeper issues are at play.  Instead of sweeping poor performance ‘under the carpet’, it’s being confronted more readily than in the past.

There’s no question that managing poor performance is a tricky area, yet it need not be ‘the event’ loathed by both employee and manager.

It must be remembered that, on the whole, most people don’t show up to work to purposely do a bad job. It’s therefore critical for managers to uncover the root cause of poor performance and determine whether an employee can be turned around. HRM Asia

Top Tips for NFP Employee Engagement and Retention

The Maxxia Workplace Insights: 2013 Not-for-Profit Sentiment Study, involving more than 1850 leaders and employees from the NFP sector, found people who work in the non-profit sector are generally happier and more satisfied than workers from other sectors, however around 50% of managers have considered leaving their organisation for career development and better pay.

Speaking from the Report’s launch, Australian Council of Social Service CEO Dr Cassandra Goldie said, “This confirms we need to work harder to ensure we can attract and retain the right mix of skilled and qualified staff. This is critical for the long-term sustainability of our vital sector, as well as its effectiveness.”

“The wider Not-For-Profit sector employs nearly one million people, or around 8 per cent of Australia’s total workforce, and the most recent figures indicate it contributes 5% of Gross Domestic Product.”

“It’s pleasing to know that most people who work in the sector derive a great deal of satisfaction from being part of organisations that help others. This is extremely rewarding and a key driver in attracting staff.” Read More

About the Author

To fulfil his professional and personal career aspirations, Tony Wiggins created ‘The HR Architect’ brand in 2009.  With a well-grounded focus and passion for HR, he thrives on working across his networks as a thought leader in ‘making a difference’ in the HR arena.

Tony Wiggins is the Founder and UX Editor of Saturday Shoutout!!! and the HR Communique.  Tony utilises the blog ‘The HR Architect’ as a social media network and platform that empowers HR professionals to network, assist and support one another, spanning different countries, subcultures and niches.

Contact Tony at thehrarchitect@optusnet.com.au or @tonywiggin on Twitter.

Saturday Shoutout!!! Virgin Australia Employee Engagement

v-australia

Issue 5 | Number 2 | 10 August 2013

Saturday Shoutout!! Virgin Australia Employee Engagement

Your brand is only as safe as your least engaged employee. Engage your employees and align them with your corporate vision and values, as they are the face that represents your business at all levels, interacting with all stakeholders. Employee engagement is also an effective source for competitive advantage. Not only are employees an asset that is dynamic, flexible and resilient, but they are also difficult for your competitors to replicate, a source of value and uniqueness (The Right Group: October 2011).

The Right Management Group argues that it is your employees that will set you apart from your competitors, and airlines such as Singapore Airlines and Virgin Australia are a great case example of using employee engagement to enhance competitive advantage.

Virgin Blue distinguishes itself apart from its competitors through its cheeky jargons and more importantly its corporate value set being value for money, quality, fun, competitive challenge and innovation. Virgin Blue employees embody these five values and convey a message to consumers that distinguishes them from employees of Qantas or Tiger Airways.

In the article Virgin Australia: Employee Engagement Critical, Virgin Airlines Chief Operating Officer Sean Donohue states that “the most valuable aspect, in terms of engagement with our employees, is what I would call alignment… what I mean by that is every single member of staff is excited about our strategy and are absolutely clear about what we’re doing and where we are going as a company”.

So what can you learn from the Virgin Australia experience? Can you apply the same concepts back in your organisation? It is a challenge that requires great commitment and inspiration to achieve such greatness.

Graphics: Virgin Australia

About the AuthorTo fulfil his professional and personal career aspirations, Tony Wiggins created ‘The HR Architect’ brand in 2009.  With a well-grounded focus and passion for HR, he thrives on working across his networks as a thought leader in ‘making a difference’ in the HR arena.

Tony Wiggins is the Founder and UX Editor of Saturday Shoutout!!! and the HR Communique.  Tony utilises the blog ‘The HR Architect’ as a social media network and platform that empowers HR professionals to network, assist and support one another, spanning different countries, subcultures and niches.

Contact Tony at thehrarchitect@optusnet.com.au or @tonywiggin on Twitter.

Do you have a social media footprint?

social-media-revolution crowd

Issue 5 | Number 1 | 2 August 2013

Do you have a social media footprint?  Are you on LinkedIn, Tweeter …

I decided to venture out to see what more I could learn from the experts at a breakfast held by the Kedron Brook Business Group at the Grange.

Mel Kettle provided a very informative session and spoke on the importance of using social media in business (actually relevant to all of us who use social media). Her presentation “Doing Business in the Age of Social Media” showed just how far reaching  social media has become.  Moreover, the Social Media Video 2013 shows the real impact of social media.

Great networking, great food and great coffee!!!

Graphics: Shalomlife

Source: Material for this blog was taken from a presentation by Mel Kettle at the Kedron Brook Business Group Breakfast on 31 July 2013 in Brisbane.

About the Author. To fulfil his professional and personal career aspirations, Tony Wiggins created ‘The HR Architect’ brand in 2009.  With a well-grounded focus and passion for HR, he thrives on working across his networks as a thought leader in ‘making a difference’ in the HR arena.

Tony Wiggins is the Founder and UX Editor of Saturday Shoutout!!! and the HR CommuniqueTony utilises the blog ‘The HR Architect’ as a social media network and platform that empowers HR professionals to network, assist and support one another, spanning different countries, subcultures and niches.

Contact Tony at thehrarchitect@optusnet.com.au or @tonywiggin on Twitter.

Saturday Shoutout!!! The New Business of Onboarding

Welcome

Saturday Shoutout!!!  The New Business of Onboarding

Issue 4 | Number 9 | 30 June 2013

It was winter and the rain was blowing in from the southwest as the Hospital CEO pulled into the parking lot. He was still reflecting on the conversation he had with the Director People and Culture, the afternoon before. They had a number of HR challenges since the creation of the Hospital Board with no real immediate solutions.

Over coffee that morning, the new Hospital CEO read a newspaper article that talked about “Onboarding” in a similar health organisation and how they had great success. He immediately arranged a meeting with his Director People and Culture for the following day.  At that meeting the Hospital CEO shared his thoughts to review the current hospital orientation program and make it more aligned to the “Onboarding” project which he read about in the newspaper.

The Hospital CEO felt confident that the “Onboarding” project would be a winner and it now rested solely on the shoulders of the Director People and Culture to make it happen.  The Director People and Culture was not a champion of the new initiative as he thought it was just another one of those quick fix solutions. The Director People and Culture had just recruited an Organisational Development Manager and decided to hand over this challenge to this position as he was more involved with union negotiations.

During his conversations with Hospital Executive Managers, the Organisational Development Manager too often heard stories about past human resource initiatives, just like this one, that just failed.  The seasoned Organisational Development Manager developed a strategy + project plan that included the foundations for future success – Hospital CEO/Hospital Board/Executive Manager support, defined outcomes + ROI, embedded human resource indicators, training, culture and union involvement.

One month later, the Organisational Development Manager was called to a meeting with the Hospital CEO to discuss progress on the “Onboarding” project.  At this meeting, the Organisational Development Manager presented a short simple presentation that illustrated the realignment benefits and to be seen as an employer of choice.  His presentation included two main points – (1) getting new hires up to speed in half the time and (2) sharing responsibility between human resources, line mangers, coaches and mentors.

It is now six months later in Melbourne at the gala AHRI HR Awards. The Hospital CEO was reflecting upon his meeting with the Director People and Culture about his desires for the “Onboarding” project.  The Hospital had been nominated and was shortlisted for one of the prestigious award categories. He realised that it was a journey for all parties concerned.  It had challenged both the culture and set the foundation for future successful projects.  It was a journey that required careful planning, implementation and evaluation and ultimately human resources across the hospital in engaging stakeholders.

Begin your “Onboarding” journey now – “can you afford not to?”

Photo Credit: Unknown

If you find these updates useful, feel free to forward on to a work colleague or friend.

About the Author

To fulfil his professional and personal career aspirations, Tony Wiggins created ‘The HR Architect’ brand in 2009.  With a well-grounded focus and passion for HR, he thrives on working across his networks as a thought leader in ‘making a difference’ in the HR arena.

Tony Wiggins is the Founder and UX Editor of Saturday Shoutout!!! and The HR Architect Spends 5 Minutes with ….Tony utilises the blog ‘The HR Architect’ as a social media network and platform that empowers HR professionals to network, assist and support one another, spanning different countries, subcultures and niches.

Resources

EMPLOYEE ENGAGEMENT

People, Projects and a Model for Employee Engagement

Employee Engagement Failing Aussie Workers

TALENT MANAGEMENT

Non Profits Need to Compete For Top Talent

Talent Management: Boards Give Their Companies an “F”

The Neuroscience of Talent Management

EXECUTIVE COACHING

Top Athletes Use Coaches. Why Not CEOs?

CEOs Just Want To Get Coached

Saturday Shoutout!!! In Pictures – Employee Engagement

Saturday Shoutout!!! In Pictures – Employee Engagement

Issue 4 | Number 6 | 18 May 2013

Pictorial slideshow bringing together employee engagement posts over the last 12 months.

Graphics: Acknowledged in individual posts

This slideshow requires JavaScript.

About the Author. To fulfill his professional and personal career aspirations, Tony Wiggins created ‘The HR Architect’ brand in 2009.  With a well-grounded focus and passion for HR, he thrives on working across his networks as a thought leader in ‘making a difference’ in the HR arena.

Tony Wiggins is the Founder and UX Editor of Saturday Shoutout!!! and The HR Architect Spends 5 Minutes with ….Tony utilises the blog ‘The HR Architect’ as a social media network and platform that empowers HR professionals to network, assist and support one another, spanning different countries, subcultures and niches.

Contact Tony at thehrarchitect@optusnet.com.au or @tonywiggin on Twitter.

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