NFP People Conference Melbourne 2013

NFP-conference

Introduction

Passionate people are the fabric of what makes the third sector work and that attracting, training and retaining extraordinary staff and volunteers is more important that ever for NFP (Not For Profit) organisations (Michael Cebon, General Manager and Founder Ethical Jobs).

Snapshot

The conference took place in Melbourne on 27-28 August 2013 with over 30 great speakers from across Australia and beyond presenting to over 200 attendees.

The conference presented the latest trends and forecasts to assist HR managers in making more informed and effective HR decisions.  General topics covered:

  • Best practice recruitment
  • Leadership & training – prepare staff to take on future leadership roles and access essential training;
  • Managing people well – inspire your team to perform and deal with challenges in the workplace
  • Health & wellbeing – implement workplace health and wellbeing strategies
  • HR’s place in organisational strategy – ideas to improve your organisation’s culture to help keep staff for longer.

Setting the Scene

The Health and Community Services Workforce is predicted to grow by up to 77% over the next 12 years to 2025, according to a new report from the government funded Community Services and Health Industry Skills Council.  But that growth will bring “dire, unprecedented workforce challenges” without urgent action.  The Australian community and health workforce currently accounts for 12% of the country’s entire workforce and employs over 1.35 million workforce throughout Australia.

With Australia’s ageing population, there will be a related increased demand and expectation for demand services;  and recent federal government reforms to promote consumer-directed funding, will drive a marked increase in the demand for care services.  Care services including aged care, mental health, children’s services, disability care and indigenous services will face significant challenges that will not be met if the industry is unable to respond to the changing industry.

Inspirational Conference Speakers – Making an Extra Difference

(Dr) Bob Brown – it is amazing what Bob Brown has achieved in the NFP sector and is a true leader with much to share through his stories.

(Dr) Lois Frankel – an aspiring leader helping women  succeed in work and life.

Chris Kotour – inspirational, challenging speaker and leader in residence from Leadership Victoria. Chris shared her valuable experience and futurist argument of the NFP playing field.

Nick Moraitis – six ways to improve your organisation’s marketing to attract prospective employees. A goldmine full of information.

Kon Karapanagiotidis – no words to describe the achievements of Kon at the Asylum Seeker Resource Centre – it is amazing with over 900 volunteers and counting.

Key Takeaways and Trends

My 3 Top Conference Take-aways:

  • The urgent action required by CEO’s/Boards/HR Managers to engage and start implementing succession planning;
  • Developing women as leaders as 80% of Australia’s community sector workforce are women; and
  • Implementing formal programs to reward and recognise the contribution of volunteers across all generations – Gen Y through to Baby Boomers and Builders.

The Future

This conference has provided the conversation from where the NFP can take direction in meeting the challenges of the future.  Looking forward to next years conference which will build upon the success of the 2103 conference.  Bring it on!

Graphics: Ethical Jobs

About the Author. To fulfil his professional and personal career aspirations, Tony Wiggins created ‘The HR Architect’ brand in 2009.  With a well-grounded focus and passion for HR, he thrives on working across his networks as a thought leader in ‘making a difference’ in the HR arena.

Tony Wiggins is the Founder and UX Editor of Saturday Shoutout!!! and The HR Communique.  Tony utilises the blog ‘The HR Architect’ as a social media network and platform that empowers HR professionals to network, assist and support one another, spanning different countries, subcultures and niches.

Contact Tony at thehrarchitect@optusnet.com.au or @tonywiggin on Twitter.

Gender Diversity: How to get it right!

Gender_Diversity_career_daimler

So what are companies doing to get gender diversity right?

I joined many business women in an interactive Brisbane forum where Louise Perram-Fisk, Managing Director Emberin and a gender diversity expert, facilitated a panel discussion with:

– Kevin Campbell, CEO, Transpacific Industries,
– Brenda Mello, Executive General Manager, Human Resources, Transpacific Industries
– Ian Doyle, General Manager, Human Resources, Bank Of Queensland
– Richard Kennerley, State General Manager, Queensland, National Australia Bank
– Meredith Wilson, HR Manager Curragh, Westfarmers Resources Limited
– Maureen Frank, CEO, Emberin

This breakfast organised by Randstad provided an opportunity to hear about how gender diversity has been beneficial for companies and how it has brought additional  commercial value.  Creating greater gender balance requires leaders to develop a more “inclusive” culture that will not only benefit  women but build an environment  that will attract, motivate and retain the wider workforce.

I’m sure everyone walked away from this breakfast with insights to accelerate the gender diversity discussion within their daily work life and organisations.

Graphics: Career_Daimler

About the Author. To fulfil his professional and personal career aspirations, Tony Wiggins created The HR Architect’ brand in 2009.  With a well-grounded focus and passion for HR, he thrives on working across his networks as a thought leader in ‘making a difference’ in the HR arena.

Tony Wiggins is the Founder and UX Editor of Saturday Shoutout!!! and The HR CommuniqueTony utilises the blog ‘The HR Architect’ as a social media network and platform that empowers HR professionals to network, assist and support one another, spanning different countries, subcultures and niches.

Contact Tony at thehrarchitect@optusnet.com.au or @tonywiggin on Twitter.

Brisbane Institute – Outstanding Productivity Needs Better Leadership

Brisbane Institute

The Event

Boosting productivity takes more than introducing better systems or “working smarter”.  It takes leadership.

I was privileged to attend  the Brisbane Institute Forum on 17 July, where Rhonda White founder of the Terry White Chemist Group spoke about the concepts surrounding the current notion that “Outstanding Productivity Needs Better Leadership”.

Who is Rhonda White?

Rhonda is a co-founder of the Terry White Chemists Group and has been integral to the success of the brand. Her visionary skills in developing the systems and disciplines for the Brand, commitment to the development of Professional Services combined with exceptional business skills have proven a critical ingredient in growing the franchise network to its current position of 168 pharmacies in all states, employing over 4500 staff with a turnover of $1 billion.

She currently serves as a board member of TWC Group Investment Limited. A Trustee of the Queensland Performing Arts Trust (QPAT), Rhonda has been a director of a number of government and private companies.

In September 2011, Rhonda was inducted into the Queensland Business Leaders Hall of Fame in recognition of exceptional entrepreneurship and innovation in national retailing, and significant contributions to the community.

Memorable Comments

I was so absorbed in Rhonda’s presentation I wanted to share a few of the priceless statements and advice that I found memorable –

  • “Productivity is the final ultimate measure of a business and the ultimate measure of a leader in business.”
  • “Productivity is the realm of management. Every other level is about efficiency before you think about productivity”.
  • “Look for opportunities to build culture as well as teach systems and management.”
  • “Build culture and hype, not just the hype.”
  • “Be a counterintuitive, creative leader and be prepared for competition.”
  • “People are your most important asset, empower them to deliver your business results.”
  • “Empowerment + collaboration = business stability.”
  • “There are different challenges at different stages of a business, nothing stays the same.”
  • “Systems need to be continuing reviewed/changed to ensure they support the business and the environment they operate in.”
  • “High performance teams need trust and confidence to do their job.”
  • “Managers should never underestimate the impact of their decisions and the interrelationships with the business.”
  • “Bonuses do not work to engage individuals and teams. It is about being involved in projects and sharing the rewards as a team.”
  • “Employees have responsibility to add value to the life of the company and vice versa.”
  • “Reinvent business and teams to find productivity.”
  • “Spend time and effort in identifying leadership DNA in your business.  Not all managers will become leaders.”

Summary

Great comments, insights and reflections from the breakfast. 3 main themes became evident – what does leadership and productivity look like;  how do leaders contribute to improvements in business productivity; and the role of incentives in develop a leadership culture to drive changing business work practices.

Graphics: Brisbane Institute

About the Author. To fulfil his professional and personal career aspirations, Tony Wiggins created ‘The HR Architect’ brand in 2009.  With a well-grounded focus and passion for HR, he thrives on working across his networks as a thought leader in ‘making a difference’ in the HR arena.

Tony Wiggins is the Founder and UX Editor of Saturday Shoutout!!! and The HR Architect ConnectTony utilises the blog ‘The HR Architect’ as a social media network and platform that empowers HR professionals to network, assist and support one another, spanning different countries, subcultures and niches.

Contact Tony at thehrarchitect@optusnet.com.au or @tonywiggin on Twitter.

AHRI Brisbane Network Forum – Extraordinary Leadership

Richard Branson_guardian.co.uk

Last night I was fortunate enough to attend an AHRI Network Forum in Brisbane about Extraordinary Leadership with nearly 30 other great HR professionals.

The key speaker, Sonia McDonald from LeadershipHQ spoke about the concepts surrounding the ‘Extraordinary Leader’.

For me personally leadership can mean different things to different people depending what environment you are working in.  My take-aways from last night included:

  • Are leaders born or made?
  • Leadership development starts with the ‘Why’
  • What difference do leaders make?
  • A lot of decisions by leaders are based on emotions, in the first instance.
  • Leadership development needs to be aligned to the values, culture and strategy of the organisation.
  • The power of reflection reinforces leadership learning.
  • Focus on strengths to build weaknesses.
  • The metaphor of a ‘tent’ symbolises the different capabilities required by leaders (Zenger Folkman).

Finally, serious networking with a group of great Brisbane HR professionals and the news of an exciting leadership toolkit to be launched in Brisbane soon.

Graphics: MBA Knowledge Base

About the Author. To fulfil his professional and personal career aspirations, Tony Wiggins created ‘The HR Architect’ brand in 2009.  With a well-grounded focus and passion for HR, he thrives on working across his networks as a thought leader in ‘making a difference’ in the HR arena.

Tony Wiggins is the Founder and UX Editor of Saturday Shoutout!!! and The HR Architect ConnectTony utilises the blog ‘The HR Architect’ as a social media network and platform that empowers HR professionals to network, assist and support one another, spanning different countries, subcultures and niches.

Contact Tony at thehrarchitect@optusnet.com.au or @tonywiggin on Twitter.

 

Saturday Shoutout!!! Engage Your Employees, It’s Free.

Disney Institute

Saturday Shoutout!!! Engage Your Employees , It’s Free

Issue 4 | Number 4 | 4 May 2013

Leaders know employees are less likely to put forth their best effort when they are only partially engaged says Jeff James, Vice President Disney Institute. Great leadership comes when you are able to maximise your employee’s potential.  And the best part?  It doesn’t have to cost you a penny, and the rewards are priceless.
When it comes to engaging your employees, think “ARE.” Appreciate, respect, and encourage. Read on… Engage Your Employees, Its Free

About the Author. To fulfil his professional and personal career aspirations, Tony Wiggins created ‘The HR Architect’ brand in 2009.  With a well-grounded focus and passion for HR, he thrives on working across his networks as a thought leader in ‘making a difference’ in the HR arena.

Tony Wiggins is the Founder and UX Editor of Saturday Shoutout!!! and The HR Architect Spends 5 Minutes with ….Tony utilises the blog ‘The HR Architect’ as a social media network and platform that empowers HR professionals to network, assist and support one another, spanning different countries, subcultures and niches.

Contact Tony at thehrarchitect@optusnet.com.au or @tonywiggin on Twitter.

Leadership Can Be Painful…And Very Rewarding

leadership_exceld

Saturday Shoutout!!! Leadership Can Be Painful…And Very Rewarding

Issue 4 | Number 2 | 29 March 2013

Leadership Can Be Painful…And Very Rewarding.

About the Author. To fulfil his professional and personal career aspirations, Tony Wiggins created ‘The HR Archite3t’ brand in 2009.  With a well-grounded focus and passion for HR, he thrives on working across his networks as a thought leader in ‘making a difference’ in the HR arena.

Tony Wiggins is the Founder and UX Editor of Saturday Shoutout!!! and The HR Archit3ct Spends 5 Minutes with ….Tony utilises the blog ‘The HR Archit3ct’ as a social media network and platform that empowers HR professionals to network, assist and support one another, spanning different countries, subcultures and niches.  Contact Tony at basketa@optusnet.com.au or @tonywiggin on Twitter.

Saturday Shoutout!!! Women as Leaders

Saturday Shoutout!!! Women as Leaders

Issue 1 | Number 7 | 14 April 2012

Graphics: © 2011 SFGYC.com

Quote of the WeekDo not wait for leaders; do it alone, person to person. Be faithful in small things because it is in them that your strength lies.” Mother Teresa

This week’s discussion looks at women as leaders. When it comes to leadership, does gender matter? Is there a difference between women leaders and men who lead? If so, what are the unique qualities of female leadership that the most effective women leaders  possess, and are they unique to women?

Women leaders are more assertive and persuasive, have a stronger need to get things done and are more willing to take risks than male leaders….Women leaders were also found to be more empathetic and flexible, as well as stronger in interpersonal skills than their male counterparts….enabl[ing] them to read situations accurately and take information in from all sides….These women leaders are able to bring others around to their point of view….because they genuinely understand and care about where others are coming from….so that the people they are leading feel more understood, supported and valued. (About.com Guide)

# 1 Women making a difference, The Age

So much has changed, and yet so much remains the same. Around the time Germaine Greer was becoming a household name, Jill Walsh was making her way in a world so devoid of role models for women in business that she could not imagine actually running a business herself.

#2 Target women early for senior positions, Adelaide Now

Companies must target women at an early stage for senior positions to arrest gender imbalance in management, said EOWA director Helen Conway.  Ms Conway, director of the federal Equal Opportunity for Women in the Workplace Agency, said by the time candidates are being selected for the top management ranks, it was “too late” to resolve any existing gender imbalance.

“You really need to get better representation of women at the lower levels (and) intervening earlier, so you really need (from) a fairly young age to start developing plans for them,” she said.  “When they take their first management or supervisor position you need to have a career plan around them to get them up the pipeline,” she told The Advertiser ahead of International Women’s Day tomorrow.

#3 Are Women Better Leaders than Men? Harvard Business Review

We’ve all heard the claims, the theories, and the speculation about the ways leadership styles vary between women and men. Our latest survey data puts some hard numbers into the mix.

#4 The Changing Role of Women (Infographic) Future Women Leaders

#5 Become an Entrepreneur- Become a Role Model, Future Women Leaders

A recent study for the Journal of Economic Psychology finds that a lower preference for becoming self-employed can partly explain why fewer women are opening their own businesses.  Is it just those women are under-motivated, or is there a lack of role models leading the way for young female entrepreneurs? Women make up only 3% of CEOS on the Forbes list of 500 biggest companies. As a female entrepreneur you are in a unique position to become a role model for the generation of women in business.  What can you do as an entrepreneur to inspire the next generation?

Next week’s blog – Coaching

If you find these updates useful, feel free to forward on to a work colleague or friend.

About the Author

Tony Wiggins is the Founder and UX Editor of Saturday Shoutout!!! and The HR Architect Spends 5 Minutes with … Tony utilises the blog ‘The HR Architect’ as a social media network and platform that empowers HR professionals to network, assist and support one another, spanning different countries, subcultures and niches.

Contact Tony at basketa@optusnet.com.au or https://twitter.com/#!/  on Twitter.

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